Deye F35 fault: No AC grid

Safe to check yourself
Urgency: low

What it means

The inverter can't see the grid supply. Most often this is load-shedding, a municipal outage or the grid breaker being off.

Likely causes

  • Load-shedding or municipal outage
  • Inverter grid breaker off or tripped
  • Prepaid electricity has run out

What you can safely check

  1. Check whether load-shedding or a municipal outage is affecting your area.
  2. Check that the inverter's grid breaker on the DB board is on; reset it once if it has tripped.
  3. If it keeps coming back, stop and call a qualified installer.

When to call a pro

If the safe checks don't clear it, or it keeps coming back, call a qualified installer.

Solar systems carry dangerous voltages. Only do the safe checks listed. If unsure, call a pro.

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